GENERAL ENQUIRIES

1. What can the AMperkz mobile app do for me?

  1. Access your account information and update your profile and IU details.
  2. Encode your membership details that includes e-voucher details for your convenient redemption at merchant points of sale
  3. Earn and track your rewards points when you scan and upload photo of your receipt within next day of your transaction
  4. Redeem and utilise your AMperkz points for rewards of e-vouchers and Carpark$
  5. Check parking availability
  6. Enable you to personalise the way you receive app marketing content
  7. Access and track your e-vouchers availability and usage

2. Is my phone supported?

Our Mobile Apps are supported on the following platforms:

  • iPhone or iPad with iOS 8 or later
  • Android device with Android 4.4 or later

3. Is the AMperkz mobile app available in all countries?

The AMperkz mobile app is available in Singapore only.

4. How do I get the AMperkz mobile app for my phone?

Please download AMperkz mobile app in the App Store or in the Google Play store.

5. Do I have to buy the AMperkz mobile app?

AMperkz mobile app is completely free to download and install.

6. How often is the AMperkz mobile app being updated?

New features or enhancements are added within the app periodically. Please update your app whenever prompted to do so to enjoy the desired customer experience.

7. How do I personalize the widgets I see on my home screen?

Tap on Menu icon located at top left-hand corner. Tap on cog icon, under ‘Settings’ select ‘Customize home widgets’. Select 4 preferred widgets as desired.

8. The parking availability shown in the app is not accurate, why is that so?

Real-time data reflecting on the app refreshes every 5 minutes, hence, you may experience slight differences on the car park lot numbers.