NTUC TIER (Registration for NTUC tier will discontinue after 31 May 2019):

1. What is the NTUC tier in AMperkz?

NTUC tier in AMperkz allows members to earn 1.5 points for every S$1 spent (supermarket receipts earn 1.5 points for every $4 spent). Each receipt needs to be at least $20 in value to start earning points.

2. Who is eligible for the NTUC tier?

An existing AMperkz member with a valid NTUC Union membership is eligible to register for NTUC tier.

3. I have an NTUC Union membership. How do I sign up for the NTUC tier?

Firstly, you need to be an AMperkz member. Once you have signed up for an AMperkz membership, you can register for NTUC tier by visiting any Customer Service Counter across the 6 malls with your NTUC card.

Please note you need a valid NTUC Union membership is eligible to register for NTUC tier.

4. I have signed up for AMperkz and I have logged into the AMperkz app. However, I don’t see the link in the member profile section of the app to upgrade my AMperkz membership to the NTUC tier.

NTUC tier upgrade feature is only available at our Customer Service Counters.

Please note you need a valid NTUC Union membership is eligible to register for NTUC tier.

5. How do I know if my NTUC tier registration is successful?

When you register for the NTUC tier in the AMperkz member profile, you will be notified if it is successful. You can also see the NTUC tier in the Account section of the AMperkz app and AMperkz website.

6. I’m an NTUC Union member and I hold the NTUC Union card. However, when I tried to register for the NTUC tier, it says that my NTUC Union membership is invalid.

You need to have a valid NTUC Union membership in order for your AMperkz membership to be upgraded to the NTUC tier. Please ensure that your NTUC Union membership is renewed promptly.

7. I want to be upgraded to the NTUC tier but I don’t have an NTUC Union membership. Where can I find out more information about the NTUC Union membership?

For more information about the NTUC Union membership, please visit www.ntucmembership.sg.

8. My AMperkz membership was previously in the NTUC tier but now I’m downgraded to Basic tier. What happened?

AMperkz will check with NTUC Membership on the validity of the NTUC Union memberships. If your NTUC Union membership is found to be invalid during this monthly check, your AMperkz membership tier will be downgraded.

9. I was downgraded to Basic tier from Gold Tier and I want to reinstate my NTUC tier. What should I do?

To reinstate NTUC tier in your AMperkz membership, please ensure that your NTUC Union membership is valid. After that, visit any Customer Service Counter across the 6 Malls to reinstate your NTUC tier.

10. How long can I get to keep the NTUC tier in my AMperkz membership?

You can keep the NTUC tier in your AMperkz membership as long as you ensure that your NTUC Union membership is renewed promptly.

11. I’m a Plus! member with the black and yellow card. Why can’t I upgrade to the NTUC tier?

If you are issued with the black and yellow Plus! card, you are not eligible to the NTUC tier. Only members with the silver NTUC Union cards are eligible.

12. I’m already a Gold tier member. Should I still register as an NTUC tier member?

Yes, you should. In the event you do not qualify for the renewal of the Gold tier, you will be downgraded to the NTUC tier instead of Basic.

13. Can NTUC tier members still get promoted to the Gold tier?

Yes, if they qualify for it, which is to spend $8,000 within 12 months.

14. I’m an NTUC tier member and I submitted a $25 receipt. How many points will I receive?

If you submit a $25 receipt, you will receive 37 points. Points are rounded down to the nearest whole number.

15. Is the NTUC tier free of charge?

Yes, you don’t need to pay to register for AMperkz NTUC tier. However, the NTUC Union membership is chargeable.

16. I want to use another person’s NTUC Union membership to upgrade my AMperkz membership tier. Can I do this?

No, you can only upgrade your AMperkz membership using your own NTUC Union membership.

17. I just upgraded my AMperkz membership to the NTUC tier. When can I start earning 1.5 points for every $1 spent?

You can start earning 1.5 points for every $1 spent for receipts submitted after you have upgraded to the NTUC tier. Receipts submitted before NTUC tier upgrade will not be eligible.

18. I have more questions. Who should I contact?

If you have enquiries about the NTUC Union membership, please contact NTUC Membership hotline 6213 8008. For AMperkz queries, please email us at contact@amperkz.com.sg.